Privacy Policy – OPENXCITY

Effective Date: March 5, 2025

At OPENXCITY, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase our products. By using OPENXCITY, you agree to the terms set forth in this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience and improve our services.

1.1 Personal Information

When you interact with our website, we may collect:
✅ Your full name
✅ Email address
✅ Phone number
✅ Shipping and billing address
✅ Payment details (secured through third-party processors)

1.2 Non-Personal Information

We automatically collect non-personal data, including:
✅ IP address and device information
✅ Browser type and version
✅ Pages visited and time spent on our website
✅ Referral source (how you found our website)

1.3 Cookies and Tracking Technologies

We use cookies, tracking pixels, and analytics tools to monitor site performance, enhance user experience, and deliver personalized content.

2. How We Use Your Information

We use the collected data for the following purposes:

Order Processing – To process and ship your purchases efficiently
Customer Support – To assist you with inquiries, returns, and troubleshooting
Marketing & Promotions – To send personalized product recommendations, discounts, and newsletters (you may opt out anytime)
Security & Fraud Prevention – To detect and prevent unauthorized transactions
Analytics & Improvements – To optimize website functionality and enhance the user experience

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers – Third-party companies that assist with payment processing, shipping, and customer service
Legal Authorities – If required by law to prevent fraud, comply with regulations, or protect user rights
Business Transfers – In the event of a merger, acquisition, or corporate restructuring

4. Google Adsense & Third-Party Advertising

We use Google Adsense and third-party advertising services to provide relevant ads based on your browsing behavior. These services may:
✅ Use cookies to personalize advertisements
✅ Track interactions with ads to improve ad relevance
✅ Allow users to manage ad preferences via Google Ad Settings

5. Your Data Protection Rights

You have the following rights regarding your personal information:

Access & Review – Request a copy of your personal data
Correction & Updates – Modify any incorrect or outdated details
Request Deletion – Ask us to erase your personal information (subject to legal retention obligations)
Opt-Out of Marketing Communications – Unsubscribe from promotional emails anytime

To exercise these rights, contact us at info@openxcity.xyz.

6. Data Security Measures

We take security seriously and implement advanced encryption and security protocols to protect your data.

SSL encryption secures transactions and prevents data breaches
Regular security audits help detect and eliminate vulnerabilities
Restricted access controls prevent unauthorized access to personal data

Despite our best efforts, no online transaction is 100% secure. We recommend using strong passwords and being cautious with sharing personal details.

7. Third-Party Links

Our website may contain links to third-party sites. OPENXCITY is not responsible for their privacy practices, content, or security policies. We encourage you to review their privacy policies before sharing information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the effective date clearly stated. We encourage users to review this page periodically.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

📍 Address: 1477 Kenwood Place, Pompano Beach, Florida, United States
📞 Phone: 954-553-6483
📧 Email: info@openxcity.xyz
🌐 Website: https://openxcity.xyz/

Thank you for trusting OPENXCITY. Your privacy and security are important to us! ❄️😊